About Us
Who We Are
Remi Cachet is the world’s fastest growing premium human hair extension brand. Delivering the highest quality of ethically sourced hair, we offer the largest range of innovation, application methods and colours in the market. This is why we are the number 1 choice for trade professionals and customers looking for luxury that lasts.
Our double drawn, Remy hair offers unbeatable volume and can be worn for twice the length of time as other hair brands. This, alongside our customer-first approach, is why our products continually win awards for product efficacy.
Alongside our hair offering, Remi Cachet also supplies all your extension care needs with the very best in haircare, tools and accessories to prolong the hair’s health and longevity.
Our Brand Creator
Remi Cachet was created by professional and industry leader Victoria Lynch in 2013 as a brand “by professionals, for professionals”. Finding that good quality hair extensions were difficult to find in an evolving market, Victoria personally researched and found exactly what professionals were looking for.
Having been in the industry since the age of 13, Victoria is seen as an industry leader with decades of experience and knowledge. The creation of Remi Cachet led Victoria on a journey that enhanced the experience she was able to offer her clients and eventually a wider audience.
Victoria's innate creativity and business acumen propelled Remi Cachet to the forefront of the hair industry, securing multiple awards and accolades. Under her leadership, the company introduced game-changing innovative products and sustainable practices, setting new standards for quality and integrity in the market.
Victoria has a strong commitment to empowering women in many spheres of life in addition to her company. Through charitable endeavours and collaborations with groups advocating for women's rights, her goal was to encourage and motivate people to boldly pursue their goals.
In addition to changing the face of the industry, her relentless commitment to innovation, education, sustainability, and female empowerment has left a lasting impression on everyone who has been on part of the journey with her.
Our Responsibility
At Remi Cachet we hold an uncompromising commitment to product and practice excellence alongside our long-established factory partners in Northeast China. We focus on quality, environmental sustainability and employee safety as well as implementing stringent quality control measures across our entire supply chain. From initial sourcing to final production, every step undergoes meticulous scrutiny to uphold our high standards and ethical sourcing practices.
To build upon our environmental responsibility, you can rely on us to reduce the effect of our impact on future generations with our hair recycling scheme. Setting us apart from other hair extensions suppliers, we have a dedicated partnership with a US based company Matter of Trust and support their Clean Wave Campaign as well as Little Lady Locks in the UK. By sending them used hair extensions to recycle, we are directly aiding the work done to protect our oceans!
Cancel your order (right of withdrawal)
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you (or a third party indicated by you) acquire physical possession of the goods — or, for an order of multiple goods delivered separately, the last good.
To exercise this right you must inform us of your decision by a clear statement. You can use the form below, though you are not obliged to. To meet the deadline, it is enough to send your communication before the withdrawal period has expired.
Withdrawal requests are addressed to:
Unit 2 Easter Park,
Teesside Industrial Estate,
Stockton on Tees,
TS17 9NT,
United Kingdom.
+44 (0)330 175 2551
help@remicachet.com
Your withdrawal has been received. We have emailed you a confirmation and will refund you within 14 days.
Effects of withdrawal: We will reimburse all payments received from you, including the costs of standard delivery, within 14 days of being informed of your decision, using the same means of payment you used for the order. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back. You are only liable for any diminished value of the goods resulting from handling them beyond what is necessary to establish their nature, characteristics and functioning.
Returning your goods: You must send the goods back without undue delay and in any event within 14 days of telling us you wish to withdraw. Send them to The address on the returns email. You will bear the direct cost of returning the goods.
Exceptions: The right of withdrawal does not apply to certain goods, including made-to-order or personalised items, perishable goods, and sealed goods that are not suitable for return for health or hygiene reasons once unsealed.